(424) 384-1771 — one number, answered around the clock for remodeling consultations, whether you are ready to gut a 1920s Santa Monica kitchen or just want a straight answer before committing to anything. Santa Monica Kitchen Remodel And Bath Co works out of 600 Santa Monica Blvd Ste 210, Santa Monica, CA 90401, and runs design-build projects across Santa Monica, Venice, Brentwood, Pacific Palisades and the nearer Westside coast. Below is what actually happens on the call, how the free consultation works, what to have ready, and exactly how far the coverage reaches.
The First Call, and the Free Consultation
The line is answered by a real person, not a recorded menu steering you toward a voicemail box. That first exchange is quick: what you are thinking of remodeling, which of Santa Monica, Venice, Brentwood or Pacific Palisades the home is in, and a rough sense of scope and timeline. From there we book a free in-home consultation — a walk of the space, measurements, and an honest read on anything the home's age or location will affect. Nothing is priced on the doorstep; the consultation is where the design-build process starts, and it comes before any figure is put in front of you.
What to Have Ready Before You Call
You do not need plans or a spec sheet to call — a rough idea is plenty — but a few things speed the conversation along. The address matters most, because the permitting jurisdiction and any coastal or historic overlay follow directly from it. Beyond that, it helps to know roughly which rooms you are thinking about, whether an ADU or an addition is on the table, and any timeline that is driving the project. If you manage the property for someone else or there is an HOA or architectural-review board involved, mention it, so the consultation is set up around whoever needs to sign off.
How the Design-Build Process Runs
A remodel here runs in a fixed order, and the order is the point. Consultation comes first — free, no obligation. Then a 3D design so you can see the finished kitchen, bath or addition before committing. Then a written estimate with a fixed scope and price, agreed on paper before demolition. Then the build, with permits pulled and inspections run by our team. Because design and construction sit with one team, the person who priced your project is accountable for the project that gets built — which matters most on older Westside homes, where a wall opened for a remodel can reveal decades of ad-hoc work behind it.
Permits, Title 24 and the Coastal Zone Are Handled
Pulling permits is our job, not something handed back to you. Santa Monica addresses run through the City of Santa Monica; Venice, Brentwood and Pacific Palisades run through the Los Angeles Department of Building and Safety. Significant remodels and additions have to meet the Title 24 energy code and CALGreen, and parcels west of Lincoln in the Coastal Zone can require a Coastal Development Permit. We confirm which of these applies to your specific parcel at the consultation, so the rules shape the plan up front instead of surprising the schedule later.
The Areas We Serve
- Santa Monica (90401–90405) — our home ground, from downtown and Ocean Park to the estate stock North of Montana
- Venice (90291) — canal-front and walk-street homes and architect rebuilds, permitted through the City of Los Angeles
- Brentwood (90049) — large-lot Cape Cod, Tudor, Spanish Revival and mid-century estates, some on canyon hillsides
- Pacific Palisades (90272) — coastal-canyon homes, much of the neighborhood in active rebuild after the January 2025 fire
Mar Vista and Marina del Rey are also within reach beyond that core. If your address sits just outside it, say so on the call and we will confirm coverage before booking the consultation.
Why a Written Estimate Beats a Verbal Quote
A remodel is too big a project to run on a handshake number. On a Westside home — a subdivided period villa, an Edwardian-era bungalow, a mid-century estate — the honest scope only becomes clear once the space has been measured and the design worked out, which is exactly why we put a fixed figure in writing before anything is opened up rather than after. That written estimate is yours to accept or turn down with no obligation, and once the scope is agreed, that is the scope that gets built and billed. Nothing gets added quietly to the invoice at the end.
Whatever you are planning, the number stays the same: (424) 384-1771, answered around the clock. Head back to the home page for the wider picture, browse the full list of remodeling services, read who we are and how the design-build process runs, or see what customers have said before you book your free consultation.
Frequently Asked Questions
If I call (424) 384-1771 right now, what happens?
You reach a real person on the Santa Monica line at any hour — the number is answered 24/7 for remodeling consultations, not routed to a recording once the evening comes in. You will be asked a short run of questions: what you are thinking of remodeling, roughly where in Santa Monica, Venice, Brentwood or Pacific Palisades the home is, and a general sense of scope and timeline. From there we set up a free in-home consultation at a time that works for you, so the visit is booked around your project rather than a generic sales slot.
What should I have in mind before I call?
The address matters most, because the jurisdiction and any coastal or historic overlay follow from it — a Santa Monica parcel west of Lincoln reads very differently from a Brentwood canyon lot. Past that, a plain description helps: which rooms, whether you are thinking kitchen, bath, an ADU, new flooring or a whole-home reset, and any rough timeline you have in mind. It also helps to know whether you own the home or manage it for someone else, though none of this is required before we will talk a project through with you.
Is the in-home consultation really free, and what happens at it?
Yes, the first consultation is free and carries no obligation to hire us. We, or a member of the design team, walk the space with you, takes measurements and photos, listens to what you want the finished home to do, and flags anything the age or location of the house will affect — a load-bearing wall, a coastal-permit trigger, a Title 24 requirement. From there we move to a 3D design and a written estimate, so you are approving a drawing and a fixed scope rather than a verbal promise.
How long from the first call to a written estimate?
It depends on the size of the project, but the sequence is always the same: a free consultation first, then a design and a written estimate rather than a number blurted out on the doorstep. A straightforward bathroom remodel moves through that faster than a whole-home renovation or a ground-up ADU, which need more design time to price honestly. We would rather take the time to scope it properly than hand you a figure that quietly grows once the work starts, and we will give you a realistic timeline for the estimate at the consultation.
Which areas and neighborhoods do you serve?
Our base is downtown Santa Monica at 600 Santa Monica Blvd, and standard coverage runs Santa Monica itself plus Venice, Brentwood and Pacific Palisades, with Mar Vista and Marina del Rey also within reach. Santa Monica addresses are permitted through the City of Santa Monica, while Venice, Brentwood and Pacific Palisades are City of Los Angeles neighborhoods permitted through LADBS — a split we confirm from your address before any design work. A home a little further along the Westside coast is often still workable; just mention it on the call and we will confirm before booking the consultation.
Do you handle the permits, or is that on me?
We handle the permits — pulling them is part of the design-build service, not a task handed back to the homeowner. Depending on where the home sits, that means the City of Santa Monica or the Los Angeles Department of Building and Safety, and for significant remodels and additions it also means meeting the Title 24 energy code and CALGreen. Where a parcel falls west of Lincoln in the Coastal Zone, a Coastal Development Permit can be required, and we check all of that against your specific address up front so it shapes the plan rather than stalling the build.
Can you help me figure out if an ADU is even possible on my lot?
Yes — ADU feasibility is one of the first things we assess, because California's 2016 laws made backyard units far more buildable but the details still turn on your specific lot. At the consultation we look at setbacks, lot coverage, access and utilities, and give you a straight read on what size and type of unit is realistic before you spend money on a full design. If the lot will not comfortably take one, we will tell you that plainly rather than sell you a design that fights the parcel the whole way through permitting.
I own a rental or manage a property — can you still work with me?
Absolutely — a good share of Westside work is done for owners who do not live in the home themselves, from a rental near Venice to a property managed for a family in Brentwood. Keeping the property address alongside your own contact details tends to speed things up when it is time to schedule, and it helps to know up front whether there are tenants, an HOA, or an architectural-review board in the picture. Tell us the arrangement on the call and we will set the consultation up around access and whoever needs to sign off on the work.
Does calling at night actually reach someone?
Yes, the line is genuinely staffed around the clock for consultations, so if the only time you get to think about your remodel is late at night, that is a fine time to call. Most people use the off-hours line to describe a project and book a daytime visit rather than to start anything urgent, and that works perfectly. The hours we publish are the hours the phone is actually answered by a real person, not a claim that quietly lets evening calls fall to voicemail.
Can I visit the office at 600 Santa Monica Blvd?
That is our address — 600 Santa Monica Blvd Ste 210, Santa Monica, CA 90401 — though the overwhelming majority of contact happens by phone and at your home, since a remodel is designed and built at your property rather than over a counter. It is useful to have on hand for paperwork or simply to confirm we are a genuine local business before booking a consultation. For anything about a specific project, calling (424) 384-1771 and setting up an in-home visit will move things along faster than a walk-in.
What is the single best way to get a project moving?
Call (424) 384-1771 and describe what you are picturing — even a rough idea is enough to start. We will ask a few questions, confirm your address falls within our coverage, and book a free in-home consultation, which is where the design-build process genuinely begins. From there it runs in order: consultation, 3D design, written estimate, then the build — with the scope and price agreed on paper before anyone lifts a tool.